LTrends understands that ordering and shopping online is not easy. However, we want to make your online shopping experience as easy as possible. We are happy to exchange your item for a store credit to be used towards a future purchase within 7 business days. Returned items must be unworn and unwashed (free of any stains from makeup, deodorant, or wear) with all product tags attached. You can return items to the address located at the bottom of the packing slip.